Wavehill are undertaking piece of research on behalf of Ofcom to explore with community radio stations ways in which the social gain provided by the sector can be effectively measured and evaluated. The intended outcome for the research is a toolbox that community radio stations can use to demonstrate their value to potential funders and investors.
As part of this, Wavehill will be gathering information through a survey with Community Radio stations, through which contact details have been provided by Ofcom. Ofcom is the data controller for the research. Wavehill will delete any personal data provided in the research and anonymise any raw data before it is shared with Ofcom.
Your Participation in this research is completely voluntary. However, your views and experiences are important in order to help inform the toolbox.
The contact for this research at Wavehill is Andy Parkinson
E-mail address: andy.parkinson@wavehill.com
Telephone number: 0330 1228658
PRIVACY NOTICE
What personal data do we hold and where do we get this information?
Personal data is defined under the UK General Data Protection Regulation (UK GDPR) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’.
Your participation is voluntary and if you do not wish to take part or be sent reminders at any stage of the research then please reply to the invitation email and you will no longer be contacted for this research.
There is no requirement to provide any personal data in response to the survey.
If you choose to provide additional personal data in open text questions we will try not to identify you from, or link your identity to, the responses you provide.
If you raise a query or complaint and provide personal data requesting a response, the researcher will forward the request only to the relevant official and subsequently delete it from the research data.
What is the lawful basis for using your data?
Participation is completely voluntary. Research studies such as this are important for Ofcom to collect information and actionable evidence about measuring the social benefits of community radio.
How secure is your personal data?
Personal information provided to Wavehill is always stored on a secure server. The data can only be accessed by a limited number of researchers working on this project. Wavehill will only use this data for research purposes. Wavehill has cyber essentials certification.
When conducting surveys, Wavehill use a survey software programme called Qualtrics. We have ensured that Qualtrics is UK GDPR compliant and meets our expectations in terms of the security of any data collected via the software.
Wavehill has procedures to deal with any suspected data security breaches. If a suspected breach occurs, Wavehill will report this to Ofcom who will notify you and any applicable regulator where we are legally required to do so.
Wavehill will use the information gathered to produce a report. This report will not include any information that could be used to identify individual participants.
How long do we keep your personal data?
Wavehill will hold personal data during the contract period which runs until March 2025. Any personal data will be deleted by Wavehill three months after the end of the contract (June 2025). This includes your contact details where they have been provided.
Individual rights
Under UK GDPR, you have the following rights in relation to the personal information you provide as part of this evaluation, you have the right:
To access a copy of your own data;
For us to rectify inaccuracies in that data;
To object to or restrict processing (in certain circumstances);
For your data to be ‘erased’ (in certain circumstances); and
To lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection.
The contact details for the Information Commissioner’s Office are: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 0303 123 1113. Website: www.ico.org.uk
Further Information
If you have any further questions about how the data provided as part of this study will be used by Ofcom or wish to exercise your rights using the UK General Data Protection Regulation, please contact:
Name: Clare McNally-Luke
E-mail address: Clare.McNally-Luke@ofcom.org.uk
Int. Ref. (860-24)
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